London School of Economics & Political Science
Leslie P. Willcocks is Professor in Technology Work and Globalization at the Department of Management at London School of Economics and Political Science. He heads the LSE’s Outsourcing Unit research centre and is Editor-in-Chief of the Journal of Information Technology. Leslie has a global reputation for his work in automation and the future of work, outsourcing, global strategy, organizational change and managing digital business. He is co-author of 51 books, including recently Nine Keys to World Class BPO (Bloomsbury), Moving To The Cloud Corporation (Palgrave) and The Rise of Legal Services Outsourcing (Bloomsbury). He has published over 230 refereed papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly, Journal of Management Studies. His book just published is Service Automation, Robots and The Future of Work (SB Publishing).